Acquia Partnership

Personalization comes standard.

We deliver personalized and engaging customer experiences through our partnership with Acquia.

Myplanet’s partnership with Acquia gives you access to personalization and customer journey platforms with every marketing & commerce engagement. Together, we combine Myplanet’s 10 years of experience implementing user experience in Drupal with Acquia’s market-leading Lift and Journey toolkits.

Case study

A True Omnichannel Experience

Wearables, mobile, and more: a seamless and personalized experience for athletes and customers.

Personalization with Acquia Lift

Personalization Strategy

Define a path to improving customer touchpoints and achieving tailored experiences that speak directly and specifically to key audience segments.

Personalization Set Up

Prime your web property for behavioural data collection, analysis, and real-time personalization.

Audience Insights

Test and learn which content variation sequences drive which behaviours for key customer segments.

Continuous CX Improvement

Drive efficient and effective customer journeys by using data to evolve digital experiences.

Customer Journey Automation with Acquia Journey

Cross-channel Personalization

Use data from each channel in your customer experience to inform experiences in parallel channels.

Omnichannel Testing

Test your customer experience ideas across multiple devices and platforms.

Transaction History Insights

Learn more about transactions from data aggregated across multiple journey touchpoints and purchasing contexts.

Improve Customer Service

Empower customer service staff with accurate and specific customer-issue data.

Acquia:
Industry Leading Solutions for Your Content Management Needs

Acquia is a software-as-a-service provider offering a full range of products, services, and support for the Drupal web content management platform. Their enterprise-grade offerings help some of the world’s leading brands—including Twitter, Mercedes Benz, and Warner Music Group—succeed. Acquia’s solutions for content, community, and commerce empower teams to build digital experiences that go beyond expectations.