Orchestrated Experience Design
Build an experience that puts the needs of the individual at its heart. An up-front strategic plan informed by clear data insights can help you create a compelling journey for your users. Anticipate their needs with a seamless experience that has the power to increase engagement and prompt user action.
Customer Data Platforms
The right CDP surfaces meaningful insights from the millions of moments of interaction your brand has every day. Integrated with your existing marketing technologies, a CDP can give you a single view of the customer, helping eliminate data silos and giving your teams insight into what your customers want and need.
Segmentation and Identification
Create audience segments and customer personas that enable you to build highly customized experiences for your customers. Equip your brand with the tools you need—based on both first and third party data—to supercharge your self-optimizing journey strategy.
Build upon the rich, segmented data from your CDP to predict your customers' next best action. Improve customer experiences by facilitating a meaningful, solution-driven user journey that can help nudge customer decision-making.
Interfaces We Create
Desktop & Mobile
Native, hybrid, responsive, or full screen: meet customers and employees where they are.
IoT & Wearables
From online to in-store, strengthen customer connections and grow your business with omnichannel experiences.
Streamline customer service with automated and natural interactions.
Fully-immersive VR & dynamic AR experiences: enhance customer & employee touchpoints with experiential technology.
Enterprise-ready Alexa skills.
We bring private Alexa skill building to your workforce for better employee experiences as one of only a handful of Alexa for Business partners.
Make sense of your data.
We help organizations grapple with data by creating smarter interfaces that leverage the Watson AI platform.
Unify your customer data.
Empower every team in your company with a single view of the user informed by data collected from your web & mobile applications.
Simplify your data pipeline.
Unify data and streamline partner integrations with enterprise-class security and reliability. mParticle offers a better way to build your marketing stack.
Connect with your customers.
Identify untapped opportunities and deliver incredible customer experiences with the data-first CDP that connects your teams to your customers.
Get answers to your questions.
We empower marketers with the tools to reliably test, increase conversion rates, better understand visitor behavior, and improve the user experience.
Personalized digital CX.
Quickly activate your data from any source to create relevant and consistent interactions that drive more sales.